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Canadian Valley Technology Center, Chickasha Campus
Telephone Broadcast Service

Dear Parent,

In our efforts to improve communications to parents and students Canadian Valley Technology Center, Chickasha Campus has instituted a telephone broadcast system to enable school personnel to notify all households and parents by phone within minutes of an emergency or unplanned event that causes early dismissal, school cancellation or late start. We will continue to report school closings due to snow or weather on local radio & TV stations and will use this system as an overlay to the public announcements.

When used, the service will simultaneously call all listed phone numbers in our contact list and will deliver a recorded message from a school administrator. The service will deliver the message to both live answer and answering machines. No answers and busies will be automatically retried twice in 15 minute intervals after
the initial call.

This will require registration by the parent or student on the CVTC website. Go to www2.cvtech.org
to register your contact information. Your information will not be shared with any 3rd parties. In the event that internet access is not available at home the student may input this information while on campus.

Here is some specific information you should know.


Caller ID:

 The Call ID will display 405 224-7220, which is the main number for Canadian Valley Technology Center, Chickasha Campus.

Live Answers:

There is a short pause at the beginning of the message, usually just a few seconds. Answer your phone as you normally would “Hello” and hold for the message to begin. Multiple “Hello’s” will delay message. Inform all family members of this process who may answer your phone.

Answering Machines:

The system will detect that your machine has answered and will play the recording to your machine. The maximum numbers of rings before hang up is 5. Make sure your machine answers after 4 rings or you may miss the message.

Message Repeat:

At the end of the message you will be prompted to ‘press one’ to hear the message again. This is very effective when a child answers the phone and hands it to a parent, who can then ‘Repeat’ the message in its entirety.   

Emails:

If you supply the school with your email address, you can be included in the email broadcasting service. The administration can then send a text message to you or even attach a .wav file of the message sent home.

Text Messaging (SMS):

Normal text-messaging rates apply, according to the mobile plan you have with your carrier. Text message delivery times vary with wireless carrier and are affected by mobile network congestion.

If you have any questions, please contact our campus at (405) 224-7220.

Sincerely,

 

George Tiner
Assistant Superintendent
SchoolReach, the service provider, uses the best available technology in the industry to detect the difference between human answer and machine answer.

How detection works:

  1. The system detects and measures the voice energy when the phone is answered.
  2. The system measures this energy in combination with the background noise and line impairments.
  3. If the system determines that it is a “live” answer it will immediately start playing the message.
  4. If the system determines that it is a machine it will wait for 3 full seconds of silence before playing the message with a maximum wait time of 20 seconds.
  5. If the system cannot make a determination it will default to answering machine thus requiring three seconds of silence for the message to play. In this case, you may hear a prompt to “Press any key to hear the message immediately.”

Some reasons for false detection:

  1. Loud background noise; television, radio, general noisy environment.
  2. Cordless phone that has static or other foreign noise.
  3. Not saying hello or delaying saying hello.

What can be done to remedy this?

  1. Do not say hello more then once, if the system detected your answer incorrectly all noise will reset the three-second counter.
  2. If, after you answer, the message does not immediately play- you can cover the mouthpiece of the phone to cutout all background noise the message should then play after three seconds.